WELCOME TO THE
CUNARDWORLD CLUB

When you sail with Cunard, you join a distinguished fellowship of sophisticated travellers — the Cunard World Club. This unique programme offers a range of benefits which increase the more you sail. It is our way of thanking you, our valued guests, for choosing to see the world with the famous ocean liners of Cunard.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TERMS AND CONDITIONS OF MEMBERSHIP TO THE CUNARD WORLD CLUB

1. Membership
Membership of the Cunard World Club is automatically
awarded on completion of your first voyage with Cunard.
Voyages and nights on board are awarded to members
following the completion of each Cunard voyage.
Membership is only available to individuals over the age
of 18 and not to groups or companies. Your membership
account must be held in your full name as it appears in
your passport. You must book in your country of
residence and quote your Cunard World Club
membership number and the membership number of all
individuals in your party, at the time of booking to ensure
that memberships are automatically updated and all
benefits are received once on board.

2. Voyages and nights on board
Your membership tier is defined by the number of Cunard
voyages or nights on board you have completed. Voyages
or nights on board will be accrued on completion of the
voyage on which they were earned (except on World
Voyages, where nights on board are accrued at the end
of each segment, as defined by Cunard).
You will not accrue a voyage or nights on board:
in respect of any time spent travelling or in a hotel, for
example as part of a fly-voyage or land tour; in respect
of any time you would have spent on a Cunard ship but
for the cancellation or curtailment of that voyage, for
whatever reason; in respect of time spent by other
members of your party or family (whether or not they are
Cunard World Club members), or for unused berths in
your stateroom; in respect of any nights gained or lost
through travelling over the International Date Line during
a World Voyage or segments of a World Voyage.
Voyages and nights on board are personal to you and
may not be transferred to any other person.

3. Benefits
All benefits are subject to availability and all benefits
may be withdrawn or altered at the absolute discretion
of the Cunard World Club. Without limitation, we reserve
the right to make exclusions or exceptions to the
availability of benefits. Some benefits may not be
available on voyages of 5 nights or less. Benefits are
personal to you and not transferable. No cash alternative
is available. No benefit may be claimed retrospectively,
i.e. by claiming a benefit that you were entitled to claim
but which you did not claim at the time when you were
entitled to do so. claimed in respect of nights spent on
a ship for inaugural and overnight events, as an invitee
of a charterer of a Cunard ship or any voyage on which
you have travelled on a reduced rate fare or as a
concession (a list of concessionary types may be
obtained from us on request). During World Voyages
your benefits will be reset at the end of each segment,
as defined by Cunard. We will invite you to one Cunard
World Club Party and one Senior Officer’s Party, where
applicable, during your time on board. On longer
voyages (which are made up of multiple voyages) or
back to back voyages we may for operational reasons
need to restrict the number of invitations you receive,
where applicable, to the Cunard World Club party and
Senior Officer’s party to one during your time on board.

4. General
Queries relating to Cunard World Club membership
should be addressed to:

Cunard Line UK
00 44 (0)843 373 0305
ukworld.club@cunard.co.uk

Cunard Line North America
1-800-7-CUNARD

Cunard Line Australia
1300 300 980

Cunard Line New Zealand
0800 400 838

Cunard Line Germany and Austria
00800 180 84 180
All on board Cunard World Club benefits will be the
same regardless of where you reside. However for
Cunard World Club members who live outside the UK,
North America, Australia, New Zealand and Germany,
we reserve the right not to send you all the information
we send to members resident in these regions, e.g.
promotional mailings and The Cunarder Newsletter.
Brochures showing fares in your local currency may
be obtained from your Cunard travel agent.
We reserve the right to terminate the Cunard World
Club or change these terms and conditions at any time
without notice. Cunard will not be liable for refunds or
for damages resulting from any changes to any aspect
of the Cunard World Club or for damages resulting
from failure to deliver any services forming part of the
programme. You should review these terms and
conditions periodically for changes by visiting:
www.cunard.com/cwc

 

 

 

A N E W W O R L D O F B E N E F I T S


The benefits of Cunard World Club membership begin as soon as you complete your first voyage. You will receive exclusive discounts and special offers on future voyages as well as our informative newsletter, The Cunarder.

The more you sail with Cunard, the greater the benefits — complimentary Internet Time Plans, an on board disembarkation lounge, invitations to exclusive on board parties and much more. It’s one way we thank our loyal guests for sailing with us. This Membership Benefits Guide provides the eligibility requirements for each level of the Cunard World Club, and the benefits available to you as you graduate to each new tier.

 

Silver

You are automatically enrolled in our Cunard World Club as a Silver level
member after completing your first voyage. As such, you are entitled to the
following Silver member benefits (1):


World Club Member Savings (2)
Receive additional savings of up to 5% off our Early Booking Savings Fares available on selected Cunard sailings.

Special Offers
You will receive notification of exclusive special offers and savings for
World Club members.

On Board Loyalty Representative
On every voyage, the Voyage Sales Specialists will assist you with any
membership enquiries.

Shoreside World Club Desk
World Club members have their own dedicated World Club Desk that can
be reached by calling or visiting our website.

The Cunarder Newsletter
Keep in touch with all the latest news and offers from Cunard with our
newsletter.

  1. To receive the benefits, guests must have completed the necessary voyages and/or nights on board prior to the voyage starting. There will be no mid-voyage promotions.
  2. You must be a member of the Cunard World Club at the time of booking to receive the World Club Member Saving.
 

Gold

When you have completed at least two voyages or 20 nights1 on board you will
be awarded Gold membership of the Cunard World Club. When you next travel
with Cunard you will receive all of the Silver level benefits plus:

A Gold Membership Pin (3)

Complimentary Internet Time Plan (4)
Keep in touch with friends and family back home with up to two hours
of complimentary Internet.

Cocktail Party (5)
Join fellow World Club members at this exclusive party in your honour.
Enjoy cocktails and hors d’oeuvres as you mingle with fellow members
in one of the ship’s elegant venues.

Preferred Reservations
in Todd English or The Verandah
(6)

  Our renowned Todd English restaurants on Queen Mary 2 and Queen Victoria, and The Verandah on Queen Elizabeth hold a certain number of ‘Preferred Reservations’ for Gold World Club members. Take advantage of this special benefit when you arrive on board and make your reservation for one of the most exciting, creative restaurants at sea.

1. To receive the benefits, guests must have completed the necessary voyages and/or nights on board prior to the voyage starting. There will be no mid-voyage promotions. 3 You will receive the pin on your first voyage after achieving this membership level. 4 Internet time plan credit does not apply to Cunard “Cruisemail”
5. Party may be held during the day or in the evening. 6 Small cover charge payable in Todd English and The Verandah.

 

Platinum

On completing seven voyages or 70 nights on board1, we will award you
Platinum Cunard World Club membership. The next time you travel with Cunard
you can look forward to receiving all the Gold level benefits and the following:

A Platinum Membership Pin (3)

20% Saving on Dry Cleaning and Laundry Services (7)
Save 20% when we take care of your laundry and dry cleaning needs.

Priority Check-In & Embarkation (8)
Enjoy expedited check-in and embarkation for voyages departing from
New York or Southampton.

Complimentary Wine Tasting
Enjoy a sample of fine wines on your voyage at this exclusive members event.

Invitation to Senior Officers’ Party (5) (8)
Join the Senior Officers for an exclusive private party.

Complimentary Internet Time Plan (4)
Enjoy an additional two hours of Internet time, giving you up to four hours in total.

10% Saving on White Star Luggage Service
Save 10% when you take advantage of this special Cunard service that
transports your luggage directly to/from the ship.

Disembarkation Lounge (8)
Relax in comfort as you await to disembark the ship.

1 To receive the benefits, guests must have completed the necessary voyages and/or nights on board prior to the voyage starting. There will be no mid-voyage promotions. 3 You will receive the pin on your first voyage after achieving this membership level. 4 Internet time plan credit does not apply to Cunard “Cruisemail”. 5 Party may be held during the day or in the evening. 7 20% Savings will be applied after any allocated non-refundable on board credit has been spent.
8 Where operationally possible
 

Diamond

Once you have completed 15 voyages or 150 nights on board1 you will reach
the pinnacle of the Cunard World Club, Diamond membership. When you next
travel with Cunard you can look forward to receiving all of the Platinum benefits
as well as:

A Diamond Membership Pin (3)

Priority Luggage Delivery
You will receive luggage labels in your documentation that entitle you to
Priority Luggage Delivery.

Complimentary Internet Time Plan (4)
Enjoy an additional four hours of Internet time, giving you up to eight hours in total.

On Board Sales Priority Reservations
Simply call your dedicated Voyage Sales Specialists as early in the voyage as possible to make an appointment that is convenient for you.

A Complimentary Meal at one of the ship’s Alternative Dining Venues (9)
You may choose to have one lunch in our Todd English Restaurant on Queen Mary 2 and Queen Victoria or at The Verandah on Queen Elizabeth. Alternatively you may have one Dinner in the Speciality Dining Venues in the Kings Court on Queen Mary 2 or in The Lido on Queen Victoria and Queen Elizabeth.

Dedicated Diamond Member Contact at the Shoreside

World Club Desk
Priority Disembarkation
(8)
Guests not booked on a Cunard transfer may, if they wish, enjoy
priority disembarkation.

1 To receive the benefits, guests must have completed the necessary voyages and/or nights on board prior to the voyage starting. There will be no mid-voyage promotions. 4 Internet time plan credit does not apply to Cunard “Cruisemail. 8 Where operationally possible 9 Subject to availability and a reservation is required. Cunard will pay your cover charge for the taster menu and 15% gratuity. Any other expenses will be charged to your stateroom account
 
 
             
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Queen Mary 2
Queen Victoria
Queen Elizabeth
Life on board
Grill Experience

 

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